We’re glad you stopped by here to learn more about QuickBooks error 179, a common but frustrating problem that arises while dealing with transactions in the software. While this error message most often occurs when attempting to do banking tasks in QuickBooks, it can also show up in other, seemingly unrelated situations, such as right after rebuilding the database.
Unfortunately, many people are still confused by the error even though it occurs rather frequently. Because of the ambiguity of the error message and the scarcity of relevant resources available online, troubleshooting it is rather difficult.
In this post, we’ll look into what could be causing QuickBooks error code 179 and offer some potential fixes to get you back to confidently and efficiently managing your finances. Our hope is that our straightforward and expert-based advice will help you in solving the issue that many face.
When and Why Do You Receive QuickBooks Error Code 179?
QuickBooks online banking error code 179 can be a difficult to make sense of. It’s an issue that can occur during of the various tasks in QuickBooks, such as during or after rebuilding data, backing up data, or restoring from a backup file.
This error code is generally associated with online banking services, but there are several reasons why you might receive it. Below, we explore some of the most common and likely causes of QB error code 179:
- Inaccurate login details: Entering incorrect login credentials, such as username, password, or security question answer, can often trigger error 179.
- Unsupported online banking services: If you’re using an unsupported version of QuickBooks that does not support online banking services, such as QuickBooks 2018, you might receive QB error 179.
- Multiple access points for bank accounts: If you’re attempting to access a bank account from two different locations at the same time, you may receive error 179. This is a security measure designed to prevent unauthorized access to your accounts.
- Outdated software version: An outdated QuickBooks version, server issues, or incorrect permissions settings can cause error 179.
- Browser cache and cookies causing issues: If your browser’s cache and cookies are not cleared regularly, they may cause issues when attempting to access online banking services. This can result in error 179 and other QuickBooks online banking errors.
- Bank account information in QuickBooks is outdated: If the bank account information in your QuickBooks software is outdated or incorrect, this can prevent you from accessing your account and result in error 179.
- Multiple active bank login sessions: Having multiple active bank sessions can cause a variety of issues in QuickBooks, including error 179. When you have multiple active sessions, it can lead to confusion between different logins and account information, which can prevent QuickBooks from accessing your account properly. This can happen when you haven’t logged out from your previous session properly.
Multiple Solutions for QB Error Code 179
Multiple workarounds exist for the QuickBooks error 179, which should allow you to get back to using your QuickBooks or online banking once again. There are a few tried-and-true methods for resolving this problem, which we have discussed below.
Clearing Your Browser’s History, Cache, and Cookies
Here are the steps to clear your browser’s history, cache, and cookies:
- Open your browser and click on the three dots (Top right corner of the browser’s window)
- Open the Settings page and then come to “Privacy and security.”
- Click on the button labeled “Clear browsing data” and select the time range you want to clear (e.g., last hour, last day, all time).
- Make sure that the boxes for cookies and cached data are ticked (meaning enabled)
- Finally, start the process of deleting all these files by clicking on “Clear Data.”
- Close your browser and reopen it.
Try accessing your online banking services through QuickBooks again to see if the banking error 179 has been resolved.
Log out from Online Banking (From All Devices)
Here are the steps to log out from your online banking sessions from all devices to help fix QuickBooks error 179:
- Open the web browser that you use for QuickBooks. Then navigate to your bank’s website.
- Log in to your account. Enter your username and password.
- Look for an option to manage your account or security settings.
- Navigate to the section for managing active sessions or devices.
- Find the option to log out of all devices or sessions and click on it.
- Confirm to log out of all devices by clicking Yes
- Once you have logged out of all devices, close your web browser.
If there’s no option to log out of all sessions, you need to manually open your bank account from each device and then log out.
Deactivate All Online Services in Older QuickBooks Versions
If your QuickBooks version does not support online banking, but it used to in the past, it’s possible that you are getting the error because you haven’t yet deactivate online services on the bank feeds.
NOTE: Do not apply this method on recent versions of QuickBooks that support connecting to online bank accounts. This fix is only for earlier QuickBooks versions (such as 2018 version) that no longer support online banking integration.
Here are the steps to edit the account and deactivate all online services on bank feeds in QuickBooks:
- Open QuickBooks and then go to the “Banking” page (from the top navigation bar)
- Open “Bank Feeds” menu and then go to “Bank Feeds Center” from the drop-down menu.
- Select your bank account and click “Deactivate.”
- Confirm that you want to deactivate all online services for this account by clicking “Yes.”
- Now close the Bank Feeds Center before moving to the next step.
- Navigate to your Chart of Accounts (Go to “Lists” à “Chart of Accounts”)
- Locate the account that you just deactivated and open it.
- Click on the “Edit” button and then click on the “Bank Settings” tab.
- In the “Downloaded Transactions” section, you have to untick the checkbox labeled “Activate Bank Feeds.”
This will fully deactivate the online services and QuickBooks won’t try to connect to the bank account, and this might resolve QB error code 179 in QuickBooks versions that don’t support online banking.
Update your Banking Details in QuickBooks
If your username, password, or any other detail was changed in the online bank account, you need to update those changes in QuickBooks as well. Otherwise, it can be the reason you are seeing this QB online banking error code.
Follow these instructions:
- In QuickBooks, go to Banking menu
- Next, open the account that you want to update
- Open the bank details page by clicking the pencil icon, which signifies ‘Edit’
- Open the Account details tab. Here you can edit the information as needed. Make sure the account’s name, account type, number, username, password, and other security information are all entered correctly
- Click on Save and Connect to save all the modifications you made and to connect the bank feeds with QuickBooks.
If you are unsure of your bank information and credentials, we recommend you first try to login from a browser and verify the username and password and other details. Then enter the same information in QuickBooks and update.
Final Thoughts
QuickBooks error code 179 is unlike other technical errors in QuickBooks. It is often related to issues with the bank or with the software or both, but to correctly identify the cause can be time-consuming and not worth it.
We hope the methods we shared in the article above have worked in your favor in resolving the error. If not, here are some more basic troubleshooting tips that you should try:
- Update QuickBooks: Use latest version of QuickBooks to avoid any known issues that may have been fixed in the latest patches that are released by Inuit.
- Update Windows: Keep Windows operating system updated as well, to get the latest updates and security patches. This helps avoid any conflicts or compatibility issues and many other problems that may be causing the error.
- Use a different browser: If you’re encountering the error while using a specific browser, try accessing your online banking account through a different browser. This can help rule out any browser-related issues causing the error.
- Temporarily disable firewall or antivirus: Sometimes, firewalls or antivirus software may block the connection to your online banking account. Try temporarily disabling the firewall or antivirus and check if the error persists.
- Reset the internet connection: A weak or unstable internet connection can also cause QuickBooks banking error code 179. Try resetting your internet connection or rebooting your modem and router to see if the error is resolved.
If none of these helped, we advise you to get in touch with our support staff. Call +1-855 738 1479 to get a personalized and dedicated support for getting rid of online banking errors and other problems with QuickBooks.
